Orders & Payments

Here is some more info on our payment options and ordering process.

What are my payment options?

We have many payment options available for you to pay for your order:

  • Credit/Cheque card (Visa, MasterCard & Amex)
  • EFT Secure through Peach Payments
  • Mobicred  - Find out more at www.mobicred.co.za

Our bank details for direct EFT payments are:

Please use your name or WPSxxxx order number as a reference when making a direct payment to our bank account. 

Can I pay using a debit card?

Yes, if your Debit/Cheque card has a chip and pin, CVV number and an expiry date, as well as a Visa, Mastercard, or American Express logo, you can use it to make your payment.

What is a CVV number?

A CVV Number (Card Verification Value) on your credit card or debit card is a 3 digit number on VISA® and MasterCard® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code that appears on the front of the card.

How do I pay using a credit card?

When you select credit card as the payment option on the checkout page, you will be directed to a secure payment page where you can enter your credit card details. This process is safe and secure. Our payment gateway, PayFast, only uses the strictest form of encryption, and we never see or store your credit card information.

Is paying by credit card safe?

Yes. Our payment gateway partner PayFast spends a load of time and money making sure that their infrastructure uses some of the most up to date and secure payment infrastructure in the world. All our credit card transactions take place on a secure page off site. We never see your credit card details and our payment gateway only uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

How do I pay via EFT?

PayFast accepts Instant EFT on our behalf. Instant EFT is an EFT product which allows you to EFT payment for your order. Simply select PayFast on checkout and then select the Instant EFT option and follow the instructions. 

Can I place an order and pay when I collect or once my WePlaySmart Kit is delivered?

No. Unfortunately we don't accept orders that are not paid for upfront. As soon as we have your order though, we do our best to get your parcel out to you as quickly as possible and we do send you tracking updates as soon as your parcel has been booked out with our couriers.